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Delivery Information
We aim to have orders to you by the next day
however in some cases we can subjected to delays beyond our
control. All items are shipped through the First Class Royal
Mail. We welcome international orders.
Online Security
All sensitive information such as credit card
numbers are taken on a secure server. You can verify this
by hovering your mouse over the little paddlelock on the bottom
right of the screen on the main payment page. Our server and
company (no-6.co.uk limited, the parent company) have been
verified and certified by Thawte. A Thawte verified site means
we are who we say we are and are certificate is proof of this.
We process credit card transaction in real time
through a bank approved PSP (payment services provider) and
credit card numbers are not stored.
Returns Procedure
You have the full right to cancel your order
for any reason, providing it is not more than 7 days after
delivery. Goods must be returned to us in the correct packaging
and totally undamaged.
We cannot accept returns after this 7 day period
unless there is a genuine fault with the item. Again, goods
must be returned in the correct packaging and undamaged.
To issue a return, please do the following:
Contact the returns department on warehouse@artificial-plants.uk.com
or 0845 6035429 stating your order number and that
you ordered from the BCW Ink Rollers
site
You will then be issued with a returns number which you will
have to mark clearly on your packaging that you send back.
We will refund you the full amount less the original delivery
charge.
Returns are to be sent to:
BCW Returns (Safety Signs)
Unit 15
Dexter Road
Harefield
UB9 6RE
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